Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues the same day you call. Our technicians carry a full inventory of replacement remotes and receivers for all major brands. If your remote simply needs reprogramming, we can often guide you through the process over the phone. For more complex issues involving the receiver or wiring, our same-hour arrival service means a technician can be at your door within 60 minutes to diagnose and repair the problem. We also offer remote replacement and programming as part of our maintenance packages.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control issues can stem from several causes: dead batteries (the most common and easiest fix), signal interference from nearby electronics or LED lights, worn-out internal components from age and use, damaged antenna on the receiver unit, or programming issues after a power outage. Sometimes the problem isn't the remote at all but the garage door opener's logic board. Our diagnostic process systematically checks each potential cause to provide an accurate repair. We always start with the simplest solutions before recommending component replacement.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we offer flexible financing options for all new garage door installations, including our premium wood door line. We partner with several lending institutions to provide 0% interest options for qualified buyers, as well as extended payment plans up to 60 months. Our wood garage doors represent a significant investment in your home's curb appeal and value, and we believe quality shouldn't be out of reach. During your free consultation, we'll discuss all available financing options and help you find a payment plan that fits your budget. No credit check required for our same-as-cash 90-day option.

Question 4

What's included in your garage door maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: complete safety inspection of springs, cables, and hardware; lubrication of all moving parts with professional-grade products; testing and adjustment of opener force settings; verification of auto-reverse safety features; tightening of all bolts and brackets; weather seal inspection and replacement recommendations; track alignment check; and a detailed report of door condition. Regular maintenance extends your door's lifespan, prevents costly emergency repairs, and keeps your family safe. We recommend annual maintenance for residential doors and quarterly service for high-traffic commercial installations.

Question 5

Are you available for emergency service on weekends and holidays?

Accepted Answer

Absolutely! Garage door emergencies don't follow a 9-to-5 schedule, and neither do we. Our emergency service line is staffed 24 hours a day, 7 days a week, 365 days a year. Whether your car is trapped inside on Christmas morning or your door won't close during a weekend storm, we'll have a technician at your location within an hour. Our emergency rates are clearly communicated upfront with no hidden fees. As a veteran-owned business, we understand the importance of reliability and responding when you need us most.

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